- Faqs
Frequently asked questions
Answers to the most common questions about APTIVO and how our AI voice agent works.
Frequently Asked Questions
APTIVO is an advanced AI voice agent that handles phone calls, books appointments, qualifies leads, sends reminders, manages cancellations, performs follow-up calls, and answers customer questions — completely automatically. It replaces or supports a receptionist and works 24/7.
APTIVO picks up every call instantly and speaks in a natural, human-like voice. It follows your customized script, asks the right questions, books appointments, and provides accurate information based on your business rules.
Yes. APTIVO syncs with your calendar or booking system. It can:
Book new appointments
Reschedule existing ones
Cancel appointments
Send SMS/email confirmations and reminders
Send follow-up messages
APTIVO can handle outbound calls and can also be used as part of an outbound sales campaign, similar to having a virtual sales representative.
APTIVO can automatically make outbound calls for:
Appointment confirmations
Reminder calls
Follow-ups
Missed-call callbacks
Lead nurturing and reactivation
Outbound sales campaigns (prospecting, outreach, and sales follow-up)
APTIVO is built for any business that relies heavily on phone calls, including:
Dentists & medical clinics
Med spas
HVAC & home services
Real estate teams
Automotive services
Insurance agencies
Chiropractors & physiotherapy
Wellness centers
And many more
If your business books appointments, APTIVO can automate your call flow.
Yes. APTIVO supports multiple languages and accents. We can create a bilingual or multilingual AI receptionist if required.
01QUESTION-01
What is APTIVO?
02QUESTION-02
How does APTIVO answer calls?
03QUESTION-03
Can APTIVO book, reschedule, or cancel appointments?
Book new appointments
Reschedule existing ones
Cancel appointments
Send SMS/email confirmations and reminders
Send follow-up messages
04QUESTION-04
Does APTIVO handle outbound calls?
APTIVO can automatically make outbound calls for:
Appointment confirmations
Reminder calls
Follow-ups
Missed-call callbacks
Lead nurturing and reactivation
Outbound sales campaigns (prospecting, outreach, and sales follow-up)
05QUESTION-05
What industries can use APTIVO?
Dentists & medical clinics
Med spas
HVAC & home services
Real estate teams
Automotive services
Insurance agencies
Chiropractors & physiotherapy
Wellness centers
And many more
If your business books appointments, APTIVO can automate your call flow.